Privacy Policy
Effective 01/01/25
Pure Health Bristol is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal data you provide to us when you use our services or visit our website.
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Personal Information
• Name
• Contact information (e.g., email address, phone number, postal address) • Payment details (if applicable)
1.2 Health Information (Special Category Data) • Information you provide about your health or medical history that is relevant to your treatment.
1.3 Usage Data
• Details of your interactions with our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
We process your personal data to:
• Provide our therapy services and tailor them to your needs.
• Schedule and manage appointments.
• Communicate with you regarding your inquiries or appointments.
• Comply with legal or regulatory requirements.
• Improve our website and services.
Special Category Data, such as health information, will only be processed with your explicit consent and used solely to provide safe and effective treatments.
3. Legal Bases for Processing
We rely on the following legal bases for processing your personal data:
• Performance of a Contract: To deliver the services you have requested.
• Consent: For processing health-related information and for marketing communications, where applicable.
• Legal Obligations: To comply with tax, health, or safety regulations.
• Legitimate Interests: To improve our services and maintain business operations.
4. Sharing Your Information
We will not share your personal data with third parties unless:
• It is necessary to deliver the services (e.g., payment processors).
• We are legally required to do so.
• You have given explicit consent.
5. Retention of Your Data
We will retain your personal data for as long as is necessary to provide our services and comply with legal obligations. Health-related data will typically be retained for two years to comply with legal and insurance requirements.
6. Your Data Protection Rights
Under UK GDPR, you have the following rights:
• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal and contractual obligations.
• Restriction: Restrict processing of your data in certain circumstances.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, please contact us at purehealthbristol@gmail.com or contact us via the relevant website section.
7. Security Measures
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
8. Cookies
Our website uses cookies to improve your browsing experience. For detailed information, please refer to our [Cookie Policy] (if applicable).
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Pure Health Bristol
Email: puehealthbristol@gmail.com
Phone: +44 7568188992
This policy complies with the UK GDPR and Data Protection Act 2018. For more information on your rights, visit the Information Commissioner’s Office (ICO) website at https://ico.org.uk.